Here Are Frequently Asked Questions About the Email Registered with the BSDropshipping App.
Why BSDropshipping requires users' emails ？
BSDropshipping requires users' emails for several crucial reasons:
（Alert! Users who fail to provide a valid email address for receiving notifications from BSDropshipping will not be eligible for BSDropshipping's refund policy.）
Overall, we need to send you emails to confirm product quality and handle exceptional orders from finance, quotations, procurement, warehouse order processing, logistics, and after-sales. We need to keep you informed and obtain your authorization as well.
1. Quotation Update Notifications: To inform you about updates or changes to your quotations.
2. Order Status Notifications: To keep you updated on the status of your orders.
3. Quality Confirmations: To confirm the quality of the products you have ordered.
4. Shipping Notifications: To notify you about the shipping status. Sometimes we need your assistance in providing the correct address of the buyer and notifying the buyer to pick up the items at post office.
5. Finance Notifications: To send important financial information, such as invoices and payment confirmations.
It is essential to provide a valid email address so BSDropshipping can reach you for updates or urgent issues.
To ensure our emails are not blocked or sent to your junk mail folder, please add [email protected] to your contact list.
When I register the BSDropshipping app with a wrong or invalid email, or if I lose my email, will it affect the fulfillment of my orders?
No, it will not affect anything. You will still be able to log into your BSDropshipping account and fulfill your orders normally. No worries.
*Wrong or invalid email registed with BSDropshipping app still works.
I have lost my email. Can I change the email I use to log into the BSDropshipping app?
No, you cannot change the email registered with BSDropshipping. However, you can still log in with the same email if you have lost access to it. If you don't remember your BSDropshipping app password, you can reach out to your account manager on WhatsApp, and we will help you check it.
If you really need to change your email, you can try to register a new BSDropshipping app account with your new email address.
When I register the BSDropshipping app, do I have to use the same email that I used to register my Shopify store?
No, your Shopify store login email and your BSDropshipping app login email can be different. It does not matter.
What if I register my BSDropshipping account with a wrong email? What will happen?
You can register a BSDropshipping app account and fulfill your orders normally even if your email is incorrect, but you may miss some important updates, such as shipping price changes, holiday notices, and news about BSDropshipping.