BSDropshipping.com

Sometimes, you may notice that orders from your Shopify store do not appear on the "Pending Payment" page in the BSDropshipping app. Don't worry—this is completely normal for the following reasons:

Order Synchronization Delay It takes about 30 minutes for Shopify to automatically push order information to the BSDropshipping app.

If you want your orders to appear in the app immediately for fulfillment. In such cases, you can manually sync the orders to the BSDropshipping app like <a href="https://help.bsdropshipping.com/en/articles/10390943-how-to-manually-sync-orders-from-your-shopify-store-to-the-bsdropshipping-app">this.</a>

Unquoted Products If your products have not been quoted yet, any orders for those products will appear under the "Quoting" tab in the app instead of the "Pending Payment" tab. You can also find these orders under the "All" tab. If it is so, please push your BS agent to quote for your product as soon as possible.

Though it happens very rare, if the above two case do not solve your problem, it could means BS app has a bug, in this case, kindly contact BS team as soon as you can.Thank you.

1. Order Synchronization Delay It takes about 30 minutes for Shopify to automatically push order information to the BSDropshipping app.
 If you want your orders to appear in the app immediately for fulfillment. In such cases, you can manually sync the orders to the BSDropshipping app like <a href="https://help.bsdropshipping.com/en/articles/10390943-how-to-manually-sync-orders-from-your-shopify-store-to-the-bsdropshipping-app">this.</a>
 
2. Unquoted Products If your products have not been quoted yet, any orders for those products will appear under the "Quoting" tab in the app instead of the "Pending Payment" tab. You can also find these orders under the "All" tab. If it is so, please push your BS agent to quote for your product as soon as possible.
 
 
3. App Bug
 Though it happens very rare, if the above two case do not solve your problem, it could means BS app has a bug, in this case, kindly contact BS team as soon as you can.Thank you.