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Where and how to check and manage the tickets?
Where and how to check and manage the tickets?
Jerry avatar
Written by Jerry
Updated over 4 months ago

The BSDropshipping warehouse team will create tickets for any issues related to fulfillment. We need your cooperation to log in to your BSDropshipping app daily to help resolve these tickets. Here’s how to check and manage them:

  1. Log in to your BSDropshipping account.

  2. Locate the "Support Ticket" button in the upper right corner, next to your avatar.

  3. Click on the "Support Ticket" button to view all tickets raised by the BSDropshipping team or by yourself.

Please help to solve these tickets as soon as you can, if there is any issue, just reach out to the BSDropshipping team!

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