Q: Do you support COD (Cash on Delivery)?
A: No, we do not support COD.
Q: What shipping companies do you use?
A: We work with top logistics providers:
Normal items: YunExpress, SF Express
Special items: Huahan Logistics
Q: Which platforms do you integrate with?
A: BSDropshipping works with Shopify only.
We do not support Wix, eBay, Amazon, Etsy, WooCommerce, or any other platforms.
Q: What is the subscription cost?
A: The app is completely free.
There are no subscription or monthly fees β you only pay for orders.
π° Pricing
Q: Are there any extra fees?
A: No. The price is all-inclusive.
(No service fee, handling fee, payment fee, or packaging fee.)
π Shipping & Delivery
Q: What is the delivery time to the USA?
Processing time: 2β3 days
Shipping time: 6β10 days
Total: 8β13 days
Q: Do you provide tracking numbers?
A: Yes, tracking numbers are provided for all orders.
βοΈ Shopify Integration
Q: How does the Shopify integration work?
A: It is fully automated.
Once connected, orders are automatically synced to our system.
π Getting Started
Q: How soon can we start working together?
A: Immediately β you can start today.
Q: What do I need to get started?
A: Simply connect your Shopify store to our system.
Q: Can you connect to my Shopify store today?
A: Yes, we can connect today.
Q: Do I need to deposit a balance?
A: Yes, a deposit is required.
There is no minimum amount.
π¦ Order Fulfillment
Q: How fast can you ship existing orders?
Tracking number: provided immediately
Shipping: 2β3 days after product arrival. If we have stock here, we can ship in the same day you paid for the orders.
Q: Can first orders be shipped within 24β48 hours?
A: Usually 2β3 days, depending on stock availability.
π¨ Branding & Customization
Q: Do you support custom packaging and branding?
A: Yes, we offer private labeling with no MOQ.
Available options:
Custom packaging (e.g., black box)
Inserts
Branding
