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How does the tracking work? How to track my orders ?

Written by Jerry

How does the tracking work?

Once BSDropshipping fulfills the orders, the tracking system will start to work automatically. This means you do not need to, and should not, do anything with your orders!

⚠️Do not fulfill the orders yourself,

⚠️Do not add the tracking numbers yourself, and you do not need to manually provide the tracking number to your customers.

Once BSDropshipping fulfills the orders, the tracking works like this:

  • The tracking number will be automatically synced to the orders in your Shopify store.

  • The tracking number will be automatically synced to the orders in your BSDropshipping app account.

  • An email with the tracking number will be sent to the buyer who placed the order. However, you can disable this function on your own shopify store if you do not want such notification sent to your buyer.

To make it easier for your buyers to track their packages, you can do the following:

  • Create a "Track My Order" page on your Shopify store website,

  • Install a package tracking app, or

  • Install our BSTrack system.

It's also fine if you choose not to install anything.

Where to check the tracking number ?

You can find the order tracking number directly in your BSDropshipping account. Simply go to "Orders", click "Shipped", and you will see the tracking number for each order. Clicking the tracking number will display the full tracking route and the latest status updates for your order.

How to track the parcel using the tracking number showing on your BSDropshipping account ?

  • You can track it directly on the BSDropshipping app. Clicking the tracking number will display the full shipping route and the latest status updates for your order.

  • You can also copy and paste the tracking number on other tracking websites to trace your orders, for example:

✨BStrack (hides China as the original shipping address)

Below is an example of tracking information displayed on bstrack.net

What is BStrack.net?

BStrack, also known as BStrack.net or BStrack Tracking, refers to a cross-border logistics tracking website developed by BSDropshipping. It can be accessed at https://www.bstrack.net/

How does BStrack work?

BStrack.net works like this:

  1. It replaces tracking information from China with destination country tracking information, ensuring end buyers do not perceive that their package originated from China.

  2. After BSDropshipping ships an order, BStrack continuously updates tracking information daily, providing reassurance to end buyers and alleviating stress for our clients.

How can I use BStrack.net?

To use BStrack, the following conditions must be met:

  1. The dropshipper must be a client of bsdropshipping.com, and their orders must be processed through bsdropshipping.com new ERP , using the tracking numbers provided by bsdropshipping.com.

  2. Dropshippers should add BSTrack.net to their Shopify store's navigation menu.

What is the operational process of BStrack?

The operational process of BStrack is straightforward. After the warehouse processes an order, the end user receives an email containing product information and a tracking number. When the end user clicks on the tracking number, BStrack.net opens, and they can simply copy and paste the tracking number into BStrack.net to begin tracking their package. End users can also directly track their parcel on your shopify store.

How can I intergrate BStrack to my shopify store ?

To integrate BStrack into your Shopify store, please follow these steps:

1. Log in to your Shopify store admin panel.

2. Navigate to the "Main menu."

3. Add "https://www.bstrack.net" to the menu items. And save it.

The name of this menu can be anything like "Track your order", "Track your parcel", "Track"...

How to find the the last-mile tracking number, and find the local post office contact information

90% of parcels fulfilled by BSDropshipping were shipped through YunExpress, one of the most reliable logistics providers in China.

To track your parcel and obtain the last-mile tracking number, and find the local post office contact information please follow the steps below:

  1. Click here to log in to YunExpress.

  2. Enter your tracking number.

you will find the last mile tracking information and local post office contact information as shown in the picture below.

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