The main function of "cancel/reset" is to
1-Batch cancel orders that are exist on 'Quoting' or 'Pending Payment' table. Once you do so, it means the following
You can not request for quote for specific order directly from the Cancelled table.
BSDropshipping will not fulfill those orders exits on Cancelled table.
2-Batch reverse orders listed in the 'Cancelled' table to the 'Quoting' or 'Pending Payment' table. Once you do so, it means the following
The orders status will be reset, they will either moved to Quoting or Pending payment table.
You can request for quote for specific order or add the orders to invoice for fulfillment
The table below shows the order status changes after clicking 'Cancel/Rest ' Manual.
Old Status | Action | New Status | Meaning |
Quoting | Cancel/Reset | Cancelled | The orders were not valid for quotation or fulfillment any more. |
Pending Payment | Cancel/Reset | Cancelled | The orders were not valid for quotation or fulfillment any more. |
Invoiced | Cancel/Reset | Invoiced | Cancel/Reset will NOT work if the orders were added to invoice, the order status will remain the same. If you want to cancel orders that were invoiced already, you can choose the order, go to "action" and click the "cancel payment" button. |
Processing | Cancel/Reset | Processing | Cancel/Reset will NOT work if the orders are under processing, the order status will remain the same. If you want to cancel orders that are under "processing", you can choose the order, go to "action" and click the "cancel payment" button. |
Shipped | Cancel/Reset | Shipped | Cancel/Reset will NOT work if the orders were shipped, the order status will remain the same. Shipped orders can no longer be edited or canceled. |