BSDropshipping.com

BSDropshipping supports order cancellations before the orders are shipped. For shipped orders, we generally do not support cancellations.

if you want to cancel an order, you just need to check orders under tabs of Quoting, Pending Payment, Processing, Shipped.

If you have already added an order to invoice, this order will either exit on "Processing" tab or "Shipped" tab, so you do not need to care about orders under "invoiced" tab.

- if you want to cancel an order, you just need to check orders under tabs of Quoting, Pending Payment, Processing, Shipped.
- If you have already added an order to invoice, this order will either exit on "Processing" tab or "Shipped" tab, so you do not need to care about orders under "invoiced" tab.

Please follow the steps below to understand when and how you can cancel an order.

How to cancel an order on BSDropshipping app ?

BSDropshipping

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Order status	Support order Cancellation ?	How to cancel an order?
Quoting	Yes, 100% support	Click the "cancel" button
Pending Payment	Yes, 100% support	Click the "cancel" button
Processing	Yes, 100% support	Go to "Actions", Click "cancel payment" or Click the "create ticket" button
Shipped	Partically, please contact your agent	Click the "create ticket" button, Please note: BSDropshipping may decline your cancellation request if the orders have already been shipped.